This warranty allows any customer who has purchased a product directly from the official holiae.com website to try out their LED mask for a period of 60 days from the date of receipt.
If the customer is not fully satisfied, they may request a full refund for the product.
Terms and conditions:
• The request must be made within 60 days of receiving the product.
• The product must be returned in its entirety (including accessories, cable, and packaging) and in good condition.
• Damage resulting from misuse, intentional damage, or unauthorized modification is not covered by the warranty.
• Return shipping costs are the customer's responsibility
• A flat-rate deduction of 15% of the purchase price will be applied to the refund to cover procurement and repackaging costs.
• The refund (minus this deduction) will be issued within 14 days of receiving and inspecting the returned product.
This commercial warranty is optional and does not affect the consumer’s legal rights in any way, including the statutory warranty of conformity (2 years) and the right of withdrawal provided for by the Consumer Code.